Last Update: July 2026
At The Grounding Table Corp, we believe people should know what information is being collected, why it’s being collected and how it’s being used.
This Privacy Policy explains how we collect, use, store and protect personal information in the operation of our business.
We manage personal information in accordance with Alberta’s Personal Information Protection Act and other privacy laws.
By using our website, booking services, purchasing products, subscribing to communications, completing forms or otherwise providing information to us, you consent to the collection, use and disclosure of information as described in this policy.
Some clients may voluntarily share sensitive personal, wellness, business or life information while participating in our services.
We collect only the information reasonably necessary to provide services, process transactions, communicate with clients and operate our business.
Depending on your interaction with us, we may collect:
Name
Email address
Phone number
Appointment and booking details
Payment and transaction information
Mailing and billing address (where applicable)
Intake form responses and other service-related information
Information submitted through questionnaires, surveys, applications, waitlists or contact forms
Service notes and records created during Reiki and intuitive readings, coaching or training sessions
Information voluntarily shared during services (which may include personal, business or other sensitive information)
Testimonials, reviews or feedback you choose to provide
Website and usage data such as IP address, browser type, cookies and analytics information
Some clients may voluntarily share personal, sensitive or detailed information during our services. This information is only collected or recorded to the extent necessary to provide the requested service.
We collect personal information only for purposes related to operating our business and providing services. This includes:
Delivering services, programs, products and training
Managing bookings, appointments and client communication
Processing payment and completing transactions
Maintaining service records and supporting ongoing client work
Responding to inquires and providing customer support
Improving our services, website and client experience
Sending updates, newsletters, promotions or event information (where consent has been provided)
Protecting our business, clients, systems and website from fraud, misuse or unauthorized activity
Meeting legal, regulatory or business requirements.
If you no longer wish to receive marketing communications, you may unsubscribe at any time using the link in our emails or by contacting us directly.
We collect information through booking systems, intake forms, questionnaires, email and other communication tools. This information is used to schedule and manage appointments, understand client needs and support the delivery of services.
During or after services, we may create internal records and notes to support client work, track progress and maintain accurate service history. These records are stored securely and accessed only by individuals who require them to perform their role.
We may use third-party platforms such as booking systems, forms and cloud-based tools to collect and store this information.
Our website is hosted using a third-party platform that may use cookies and similar technologies to support basic functionality, security and performance.
These technologies may collect information such as pages visited, time spent on the site, browser type, device information and general usage patterns.
We may also use third-party analytics, advertising or marketing tools in the future to better understand website performance and audience management.
You can adjust your browser settings to refuse or limit cookies. Some parts of the website may not function properly if cookies are disabled.
The Grounding Table Corp may offer physical or digital products through our website, events, programs or physical location.
In some cases, products may be sold directly by The Grounding Table Corp. In other cases, products may be offered by independent vendors or third-party sellers through our platform.
When you purchase products directly from The Grounding Table Corp, we collect the information necessary to process payment, fulfill orders, provide customer support and complete delivery where possible .
When you purchase products from an independent vendor, payment is typically made directly to that vendor. Any personal information collected in those transactions is handled according to the vendor’s own privacy practices.
We use third-party service providers to support business operations and deliver services. These providers may include platforms for website hosting, bookings, payments, communications, emails, analytics, advertising, social media and cloud storage.
Service providers only access personal information as necessary to perform their services and are expected to maintain their own privacy and security practices.
While we take reasonable care in selecting service providers, their independent privacy practices are governed by their own policies and we are not responsible for how they handle information outside of our system.
We may collect testimonials, reviews and feedback that clients choose to provide through our booking platform, surveys, emails or direct communication.
Our booking platform hosted in TidyCal may allow clients to voluntarily leave public reviews after a service. These reviews may be displayed publicly on TidyCal.
We may invite clients to share feedback or testimonials directly with The Grounding Table Corp. When we request a testimonial, we will explain how it may be used and obtain permission prior to publication.
Our services are primarily intended for adults.
Individuals under the age of 18 may participate in certain services only with appropriate consent from a parent or legal guardian, where required.
We do not knowingly collect personal information from minors without required consent.
We won’t sell or share your personal information.
We only share personal information when it’s reasonably necessary to operate our business and provide services. This may include sharing information with service providers who support our operations such as booking systems, payment processors, communication tools or cloud storage platforms.
We may also share personal information if required to:
Comply with legal obligations
Respond to lawful requests from authorities or courts
Protect our rights, clients or business operations
Prevent fraud or investigate misuse
Protect the safety of clients, staff or the public.
We do not share personal information for the purposes unrelated to those described in this Privacy Policy without consent, unless required or permitted by law.
We take reasonable steps to protect personal information against loss, theft, unauthorized access, disclosure or misuse. These steps may include:
Password protect systems and accounts
Restricted access based on business needs
Use of secure third party platforms for storage and communications
Basic security practices to help protect digital information
While we take reasonable precautions, no method of electronic storage or transmission is completely secure and we cannot guarantee absolute security of personal information.
We retain client personal information only as long as is reasonable to provide services, complete transactions, meet legal requirements or support legitimate business purposes.
When personal information is no longer needed, we securely delete, destroy or anonymize it.
You may request access to personal information we hold about you, subject to legal or operational limitations
If you believe any information, we hold about you is inaccurate or incomplete, you may request a correction.
We will respond to access or correction requests in accordance with applicable privacy laws.
We may update this Privacy Policy from time to time to reflect changes in our services, systems or legal requirements.
The most current version will always be posted on our website with the updated date at the top of the policy.
If you have a question or concern about your personal information, please contact us at:
Privacy Officer, The Grounding Table Corp
Info@TheGroundingTable.com.